Have something to say?
BizReply public API or MCP
It would be an ultimate move to enable the API integration with the app and our projects. So we can pull the mentions from various platforms in our own apps for reply automation, advanced data processing, reply target selection or simple reporting. An alternative to the API would be the MCP, which would have at least some level of access. But I presume that the API is more flexible.
Can you please integrate with Nextdoor.com?
I would love to see biz reply work with www.nextdoor.com. There are so many posts on nextdoor and wihtin facebook groups (which I see you are integrating now) where potential leads are looking for services I provide. I think this would add a lot of value to your app!
DM Feature
Can you add a feature that triggers custom DMs or alerts based on typing specific keywords or comments? Similar to the feature in Manychat?
User Guide Messages (UX improvements)
Add short guiding texts on multiple features so that user experience gets easier We are additionally also working with our design to make the UX easier as we have introduced a large number of search filters.
Exports Results or Depth analysis (Social Listening)
This will be a great feature that will kill the competition and attract a wave of new customers. If you are already searching posts and generating results from the main social media channels, you could easily produce a depth report with: A dashboard overview with key metrics: the number of mentions of the keyword, users, locations, etc. Conversation analysis with a sentiment breakdown: to understand whether a post is positive or negative, allowing us to respond more effectively. Topic discovery and trend identification: to enhance search capabilities or explore other related keywords. Companies using the visualisation: we might find valuable insights here for B2B businesses. A sample insights panel with actionable recommendations, enabling us to create content based on these findings. HOW? If you cannot provide a report, at least allow us to download all the results from your scrape in a simple PDF or XLS file, so we can upload it to our AI models for depth analysis. This will be a killer feature for customer analysts and social media conversation insights.
Mark The Commented Out Posts.
When one will use BizReply to reply on a post, it should automatically mark the post (like a label or tag). If one will comment directly on a post without using BizReply, s/he should be able to mark it manually. It would be nice to have a separate tab or section where we can easily find all the posts we’ve commented on.
Show post data
It would be very useful to know the number of likes, comments, and shares of each post at the time of fetching. I would not like to comment on posts with poor/ no engagement. The number of followers of the original poster also helps decide if we want to engage with their posts.
Slack alert notifications
I know there is a post about alerts, but I would specifically like a slack alert, which I think is probably the easiest one to set up.
Location based mentions
Currently, its not really possible to limit mentions of a keyword just from a location based perspective. If its for a brand in the UK, who sells only in the UK, posts from the US or elsewhere are no good and a waste of mentions and time.
Bulk Skip
Really needs a way to be able to select multiple posts to skip in one go. I can see lots of mentions that arent relevant straight away and it is time consuming to go through one by one.
Webhooks
A polite request to add webhooks so we can send mentions data to other apps like pabbly / zapier.
Youtube Post Finding Integration
The ability to find keywords on YouTube would be a real game changer. Many of us would love it, when you can prioritize this!
Mobile optimization
I know creating an app is probably down the line or hard to do but is it possible to get bizreply optimized for mobile? Thanks
Real-time fetching + scraping the web, forums, blogs + Boolean search
Would love to be able to see mentions from all over the web, forums, blogs, etc. And have an option for real-time or 1 hour fetching. Maybe even add option for Boolean search!